Edge Computing: a powerful enabler for industrial frontline workers

For industrial sector organizations, frontline workers play a crucial role in achieving productivity, efficiency, and safety targets. To empower these workers and increase their influence, edge computing has become a critical enabler. 

By bringing compute power closer to the point of action, edge computing allows real-time data processing, analytics, and decision-making, thereby improving the well-being and efficiency of front-line workers. 

Why edge computing for frontline workers?

Frontline workers operate in dynamic environments where instant access to information and real-time insight is vital. Traditional, centralized computing architectures cannot deliver the speed and reliability required for critical frontline tasks. By processing data locally at the edge, near the point of action, edge computing minimizes latency, reduces response times, and promotes real-time decision-making. Edge computing ensures that frontline workers have access to up-to-date information to drive swift responses to changing circumstances, while enabling a sustainable working environment that promotes satisfaction and growth. 

Benefits of edge computing for industrial frontline workers

Enhanced operational efficiency: Edge computing allows frontline workers to perform data-intensive tasks locally, without relying on distant servers or cloud platforms. This ensures immediate access to information for improved operational efficiency and streamlined workflows.

Enhanced safety: Safety is a critical concern in the industrial sector. Edge computing enables the implementation of intelligent safety systems that can analyze data from various sensors in real-time. This allows frontline workers to identify hazards, receive alerts, and take fast action for a safer working environment.

Reliable connectivity: By processing data locally, even when disconnected from the central network, frontline workers can continue to work seamlessly, ensuring uninterrupted productivity, particularly in remote environments.

Real-time insights and collaboration: With edge computing, frontline workers leverage real-time insights for improved situational awareness and remote collaboration with peers and subject matter experts.

Advanced analytics: Edge computing empowers frontline workers with machine learning algorithms for predictive and prescriptive recommendations for more rapid task execution.

Augmented reality: When performing repair and maintenance tasks, edge computing enables augmented reality capabilities for improved safety and speed of execution

Implementing edge computing solutions for frontline workers

Implementing edge computing at the frontline requires a pragmatic approach with robust, scalable infrastructure. Here are key steps to consider:

Select Use Cases: Start by selecting use cases that specifically address the roles of frontline workers. Examples include asset performance monitoring, preventive and predictive maintenance, quality control, remote guidance, worker safety and security. 

Identify solution enablers: assess the appropriate tools for realizing use case outcomes. Examples include artificial intelligence and machine learning, digital twins, augmented reality, computer vision, and industrial metaverse technologies.

Strategize edge infrastructure: carefully consider the servers, gateways, and IoT devices that will perform at the edge of the network. Security, availability, resilience, reliability, and lifecycle management are essential for frontline use case performance and reliability. 

Integrate with existing systems: Ensure frontline edge solutions interoperate with existing IT systems and cloud platforms for centralized management, data synchronization and achieving full potential of edge solutions across the business


Edge computing has emerged as a transformative technology for frontline workers in the industrial sector. By enabling real-time data processing, analytics, and decision-making, the edge improves health and safety conditions while increasing workforce productivity. 

As organizations embrace edge computing and embark on deployment of edge-specific infrastructure and operations platforms, they can realize the full potential of edge computing with a collaborative ecosystem that empowers frontline workers, drives innovation, institutes best practices, and ensures a successful digital transformation journey with respect to industry 4.0 and 5.0 capabilities. This allows frontline workers to become more agile, informed, and empowered contributors, able to overcome challenges and seize opportunities to gain new experiences in a dynamic work environment.

To learn more Dell Technologies solutions for the edge, please visit Dell.com/edge

To learn more on Intel solutions for the edge, please visit Intel.com/edge

Madhu Gaganam is a manufacturing subject matter expert (SME) for the Dell Technologies Edge Business Unit, responsible for solutions architecture, with a focus on digital twins and AI/ML applications in the industrial sector. He has 25+ years of experience working with industrial sector strategy development and enterprise information architectures. His experience also includes 12+ years focused on factory automation and OT–IT convergence. He is currently vice-chair for MESA International for Americas and co-chair for the Digital Twin Consortium for manufacturing. Madhu is based in Austin, TX and holds a MS in Computer Engineering.


Edge Computing