Ransomware attacks pose communications dilemmas for local governments

In the early morning of May 3, the City of Dallas, Texas, was hit by a ransomware attack, for which the Royal ransomware gang later took credit. The city’s police, fire rescue, water service payment, and development systems, among others, were significantly hampered by the incident, forcing many departments to revert to handwritten and radio-related communications.

In a report dated May 31, released on June 9, the city said that more than 90% of the work to restore the systems was completed. However, departments that reverted to manual work were still working on updating the records in their systems.

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