CIO Leadership Live with Ty Tastepe, CIO at Cedar Fair Entertainment
Ty Tastepe, CIO at Cedar Fair Entertainment, joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council. They discuss digitizing guest experiences, data-driven pricing decisions, innovation partnerships and more. Watch this episode: Listen to this episode: CIO, CIO Leadership Live
Fortanix unveils AWS integration for centralized key management
Cloud security vendor Fortanix has updated its Data Security Manager to incorporate support for AWS’ external encryption key store system, adding another major public cloud vendor to the list of those supported for the company’s key management system. With this week’s update, Fortanix, which already supports this type of cloud key management system in Azure […]
Make Smarter Enterprise Purchasing Decisions With Continuous Monitoring Tools
Companies today face disruptions and business risks the likes of which haven’t been seen in decades. The enterprises that ultimately succeed are the ones that have built up resilience. To be truly resilient, an organization must be able to continuously gather data from diverse sources, correlate it, draw accurate conclusions, and in near-real time trigger […]
AWS' Inspector offers vulnerability management for Lambda serverless functions
Amazon Web Services has announced AWS Lambda serverless function support for its automated vulnerability management service, Amazon Inspector, and a new automated sensitive data discovery capability in its machine learning security and privacy service, Amazon Macie. Both announcements were made during the AWS Re:Invent 2022 conference in Las Vegas this week. They follow other security-focused […]
The 4 Core Features of Successful Data Governance Automation
By Milan Shetti, CEO Rocket Software If we’ve learned anything over the last few years facing a global pandemic, stalled supply chains, rising inflation, and sinking economies, it’s that change is the new normal in today’s markets. In response, organizations have invested heavily in digital transformation. IDC forecasts that global spending on digital transformation will […]
AWS launches new cybersecurity service Amazon Security Lake
Amazon Web Services (AWS) has launched a new cybersecurity service, Amazon Security Lake, which automatically centralizes security data from cloud and on-premises sources into a purpose-built data lake in a customer’s AWS account, the company said in a statement. “Customers must be able to quickly detect and respond to security risks so they can take […]
What is Ransom Cartel? A ransomware gang focused on reputational damage
Ransom Cartel, a ransomware-as-a-service (RaaS) operation, has stepped up its attacks over the past year after the disbanding of prominent gangs such as REvil and Conti. Believed to have launched in December 2021, Ransom Cartel has made victims of organizations from among the education, manufacturing, utilities, and energy sectors with aggressive malware and tactics that […]
5 top qualities you need to become a next-gen CISO
Ransomware and data breaches pose a massive risk to organizations, resulting in loss of customer trust and shareholder value, reputation damage, hefty fines, and penalties. Cyber risk is a top concern in US corporate boardrooms, elevating the role of the chief information security officer to rapid prominence. More than half (61%) of CISOs report to […]
CIO Carissa Rollins reimagines Illumina IT for business impact
Seemingly since the beginning of time, CIOs have been working to change their IT organizations from “order takers” into “business partners.” They have established business relationship management functions, developed “we are the business” rallying cries, and built leadership development programs emphasizing influence, courage, and business acumen. These efforts have had a positive impact, but an […]
CIOs find big benefits in shift to human-centered design
As a service organization, Save the Children wants to know the impact of its programs. And the information it needs to gather to make that judgment differs from data typically collected by reporting software, says Sarah Angel-Johnson, the UK-based NGO’s CIO and vice president of business and technology solutions. Using traditional measures, around project outputs, […]
What the expanding role of the CIO means to Lenovo’s Arthur Hu
Global PC manufacturer Lenovo has upward of 70,000 employees worldwide, delivering round-the-clock IT services, and Arthur Hu, the company’s SVP and global CIO—and as of April 2022, also the Services & Solutions Group CTO—is in a constant state of getting the most out of related teams, management and himself to cement partnerships, and achieve optimum […]
AWS makes a foray into supply chain management
Amazon Web Services (AWS) is making a foray into supply chain management with the release of a cloud application that integrates machine-learning to help large enterprises, which often use multiple ERP systems, get a unified view of suppliers, inventory, logistics and other supply-chain related components. The launch of the application, dubbed AWS Supply Chain, comes […]
How to Pinpoint Where Your Organization Wins (and Loses) with Data
By George Trujillo, Principal Data Strategist, DataStax Innovation is driven by the ease and agility of working with data. Increasing ROI for the business requires a strategic understanding of — and the ability to clearly identify — where and how organizations win with data. It’s the only way to drive a strategy to execute at […]
How a Video-Enabled Contact Center Platform Enhances IT Support Experiences for a Hybrid Workforce
The modern hybrid workforce is composed of employees working in a variety of settings, from home, on the road, in the office, and just about everywhere in between. The help desk teams who support these dispersed employees are often in mixed working environments themselves and require enhanced contact center software with robust features to adequately […]
Broadcom Raises the Bar on Identity Security
By Vadim Lander, Identity Security CTO & Distinguished Engineer Even before the era of digital transformation, a central pillar of enterprise security was Identity Security, which focuses on access to digital information or services based on the authenticated identity of an individual. But in this emerging era of multi-cloud, where organizations can no longer depend […]
Episode 4: Keeping Teams Together in a Digital and Distributed Workplace
Most everyone agrees: Before the pandemic, creating a company culture and encouraging people’s connection with their colleagues was simpler – many SMBs had a shared office where employees could gather, work, and collaborate. Today, things are dramatically different – and HR and IT leaders must shift their strategies in kind. In this 4th episode of […]
AWS adds machine learning capabilities to Amazon Connect
In a bid to help enterprises offer better customer service and experience, Amazon Web Services (AWS) on Tuesday, at its annual re:Invent conference, said that it was adding new machine learning capabilities to its cloud-based contact center service, Amazon Connect. AWS launched Amazon Connect in 2017 in an effort to offer a low-cost, high-value alternative to […]
BrandPost: SASE: The Only Way to Improve Network Security Without Added Complexity
By: Mike Spanbauer, Field CTO, Security at Juniper Networks The future of network security has a new shiny architecture to meet organizational needs with Secure Access Service Edge (SASE). Still, most network administrators are either not ready or able to decommission their existing on-premisessecurity solutions. Organizations are much more likely to need to support hybrid environments […]
How Value Stream Management is Fueling Digital Transformation: Real-World Examples
If you’re looking to accelerate your organization’s digital transformation, the good news is that there are some proven principles you can apply. By employing Value Stream Management (VSM), some top enterprises are now better positioned to speed their transformation—and seeing multimillion-dollar savings as well. If you’re not familiar with this concept, the basic premise is […]
CIO Leadership Live with Peter Kennedy, Chief Digital Officer of Genesis
Genesis Chief Digital Officer Peter Kennedy on being visionary and playing the long game, identifying the capacity and ambition for change in any business, and the importance of CIOs being ‘value creators not risk mitigators’. Watch this episode: CIO, CIO Leadership Live
Achieving the ‘Endless Aisle’ with Intelligent Supply Chain Systems
The “endless aisle” concept isn’t new, but it’s definitely the future for many supply chain operators. This retail strategy enables customers at a physical store to virtually browse and order any products that are either out of stock or not sold in-store and have them shipped to the store or their home. A fulfillment center […]
Infosys elevates employee experience with intelligent platform
With employee experience increasingly vital to business success, enterprises are rethinking how they deliver applications to business users to ensure greater productivity and efficiency. Global consulting and IT services company Infosys is one such company doing that at scale. Rapid digital transformation at Infosys over recent years had resulted in a multitude of applications both […]
Top 15 certifications for enterprise architects
If you’re planning a career as an enterprise architect, certifications are a great way to validate your enterprise architecture (EA) skills. As an enterprise architect, you’ll be responsible for developing the IT strategy for a business that keeps business goals in line with IT goals. Companies rely heavily on technology, so IT is now a foundational […]
Melissa & Doug buys oversized ERP to grow into
At Melissa & Doug, a toy company whose mantra is “more play time, less screen time,” CIO Mike Macrie isn’t planning to take his colleagues’ screens away — but he is looking for ways for technology to better enable their creativity and remove drudgery. “My belief is that technology is a set of tools to […]
7 lies IT leaders should never tell
There are big lies, small lies, white lies, and boldface lies. They all have one thing in common: None should ever be used by a CIO to deceive staff, customers, or management colleagues. Lying to yourself about the state of your IT operations is one thing — and can certainly get you in trouble. But […]
How to build a public profile as a cybersecurity pro
Cybersecurity professionals interested in raising their profiles as subject matter experts can count on social media to become more visible. With everyone being online this may not be enough though. CSO spoke to Forrester analyst Jinan Budge and cybersecurity professionals Katie Moussouris, Troy Hunt, Rachel Tobac, and Christina Morillo about their journeys and their tips […]
CIO Leadership Live with Shumon A Zaman, Chief Information and Digital Officer, Ali & Sons
Watch the episode: Listen to the episode: CIO Leadership Live
Working Smart in the Free Dimension
If 2020 was the year of remote work, and 2021 was the year of hybrid work, then 2022 is the year to really make hybrid work, work. In fact, Microsoft’s second Annual Work Trend Index “Great Expectations: Making Hybrid Work Work” reveals that employees are calling for a ‘Free Dimensional’ Workplace. The survey explores changes from the […]
AWS releases Wickr, its encrypted messaging service for enterprises
The release of the enterprise version of the encrypted messaging service, announced at AWS re:Invent, is designed to allow secure collaboration across messaging, voice, video and file sharing.
Financial services increasingly targeted for API-based cyberattacks
A report published Monday by cloud services and CDN (content delivery network) platform Akamai said that the financial services industry is an increasingly popular target for a wide range of cyberattacks, with application and API attacks against the vertical more than tripling in the past year. APIs are a core part of how financial services […]
500 million WhatsApp mobile numbers up for sale on the dark web
A database of 487 million WhatsApp users’ mobile numbers has been put up for sale on a hacking community forum. The data set contains WhatsApp user data from more than 84 countries, the post shows. The story was first reported by Cybernews. The seller of the leaked data is also offering it through the controversial messaging […]
EU Council adopts NIS2 directive to harmonize cybersecurity across member states
The Council of the European Union (EU) has adopted a new cybersecurity directive designed to improve resilience and incident response capacities across the EU, replacing NIS, the current directive on the security of network and information systems. The new directive, NIS2, will set the baseline for cybersecurity risk management measures and reporting obligations across sectors […]
Website offering spoofing services taken offline after joint operation
Judicial and law enforcement authorities in Europe, Australia, the US, Ukraine, and Canada took down a so-called spoofing website that allowed fraudsters to impersonate trusted corporations or contacts in order to steal more than $120 million from victims. In a coordinated action led by the UK and supported by Europol and EU judicial cooperation agency […]
Top 7 CIAM tools
Customer identity and access management (CIAM), a subset of identity access management (IAM), is used to manage authentication and authorization of account creation and login process for public facing applications. To helps organizations compare their needs against the options in the market, CSO prepared a list with the top seven vendors in the market. To […]
Here is why you should have Cobalt Strike detection in place
Google recently released a list of YARA detection rules for malicious variants of the legitimate Cobalt Strike penetration testing framework that are being used by hackers in the wild. Cobalt Strike is a commercial attack framework designed for red teams that has also been adopted by many threat actors, from APT groups to ransomware gangs […]
Virtual and hybrid learning works. Here’s how to get it right.
Education is changing. In part, this shift is driven by students, who increasingly demand virtual and hybrid learning experiences that better match the ways they like to consume content at home. Meanwhile, virtual education has become an essential element of resilience for educational institutions by ensuring that students don’t fall behind during closures. In the […]
5 ways to avoid IT purchasing regrets
When asked about technology purchase regrets, veteran tech exec Sanjay Macwan digs deep for a classic hyped technology that has yet to pan out: smart glasses. Nearly a decade ago, as the technology was hitting the market, Macwan and his executive colleagues were “hugely interested in leveraging the technology,” he says. So they took a […]
Cybercriminals are increasingly using info-stealing malware to target victims
Cybercriminals are increasingly shifting from automated scam-as-a-service to more advanced info stealer malware distributors as the competition for resources increases, and they look for new way to make profits, according to a report by Group-IB. The cybersecurity company has identified 34 Russian-speaking groups distributing info-stealing malware under the stealer-as-a-service model. Info stealer malware collects users’ […]
What is outsourcing? Definitions, benefits, challenges, processes, advice
Outsourcing definition Outsourcing is a business practice in which services or job functions are hired out to a third party on a contract or ongoing basis. In IT, an outsourcing initiative with a technology provider can involve a range of operations, from the entirety of the IT function to discrete, easily defined components, such as […]
Carhartt turns to data under new CIO
Carhartt’s signature workwear is near ubiquitous, and its continuing presence on factory floors and at skate parks alike is fueled in part thanks to an ongoing digital transformation that is advancing the 133-year-old Midwest company’s operations to make the most of advanced digital technologies, including the cloud, data analytics, and AI. The company, which operates […]
How to Unlock the Power of a Digital HQ
Two years ago, many organizations were forced to adopt remote working models overnight. We saw an acceleration toward a digital-first era no one — not even those of us trying to predict the future of work — saw coming. Suddenly, those unpredictable changes became standard work realities. Teams expect to work when, where and how […]
EPSS explained: How does it compare to CVSS?
The Common Vulnerability Scanning System (CVSS) is the most frequently cited rating system to assess the severity of security vulnerabilities. It has been criticized, however, as not being appropriate to assess and prioritize risk from those vulnerabilities. For this reason, some have called for using the Exploit Prediction Scoring System (EPSS) or combining CVSS and […]
DUCKTAIL malware campaign targeting Facebook business and ads accounts is back
A group of attackers, likely based in Vietnam, that specializes in targeting employees with potential access to Facebook business and ads management accounts, has re-emerged with changes to its infrastructure, malware, and modus operandi after being initially outed a few months ago. Dubbed DUCKTAIL by researchers from WithSecure, the group uses spear phishing to target […]
Examining low-code/no-code popularity across Africa and its range of disruption for CIOs
Coding has been an educational trend in Africa for many years, and schools and movements have been created in response to a pressing need and necessity in the digital age. It’s still the case today, except entrepreneurs and companies are now beginning to adopt tools to create applications and develop services that don’t require coding. […]
Why endpoint security will be a renewed priority for businesses of all sizes in 2023
A recent spate of high-profile security breaches at some of the largest enterprises in Australia has reminded everyone of the importance of security. Cyber crime is estimated to cost the Australian economy around $42 billion per year, and that number is only increasing. The biggest challenge when it comes to cyber crime is that there […]
The Future of Consulting
The Consulting industry, over the last few decades, has been at the forefront of helping firms navigate their key Enterprise Transformation initiatives. The industry has typically helped clients navigate these transformations through an optimal combination of proprietary frameworks, IP, tools, and a team of consultants trained with in-house consulting methodologies. However, the accelerated advancement of […]
Meta outlines US involvement in social media disinformation in new report
A report released by Meta’s security team describes the company’s shutdown of a network of Facebook and Instagram accounts participating in what it calls coordinated inauthentic behavior, and linking some of those accounts to the US military. “Coordinated inauthentic behavior” is Meta’s term for misinformation activity performed by groups of social media accounts on its […]
What You Need to Know About Digital Innovation Now
Don’t miss CIO’s Future of Digital Innovation Summit and Awards Canada, happening on November 29-30 produced by IDC and CIO, in partnership with TECHNATION. Registration is complimentary, and attendees will have the opportunity to gain the latest knowledge in innovation from experts in a broad range of industries. The conference will kick off on November […]
A healthcare CDIO’s unexpected path to interim CEO
Andy Callow was appointed Group CDIO at the University Hospitals of Northamptonshire in December 2020, and has spent the last three years unifying the Kettering and Northampton hospitals through one digital strategy, taking strides to adopt cloud, build an RPA Centre of Excellence, and roll-out AI proof-of-concepts. Then the call came that CEO Simon Weldon […]
UK finalizes first independent post-Brexit data transfer deal with South Korea
The UK has finalized its first independent data adequacy decision since leaving the European Union (EU) which will allow UK organisations to securely transfer personal data to the Republic of Korea without restrictions by the end of the year. The UK government stated that the new legislation, first agreed upon in principle in July, will […]
The Biden administration has racked up a host of cybersecurity accomplishments
When it comes to hitting the ground running on cybersecurity, the Biden administration has engaged in an extensive set of initiatives that far outstrip those of the Trump administration – and even those of the Obama administration, which established the previous highwater mark for cybersecurity actions. In mid-October, the White House issued a fact sheet […]
Think in Systems to Propel Your Transformation
Lately glazing up in a clear night sky and identifying different star constellations (in these days with the support of a mobile app – of course!) I got unswervingly reminded that everything is related to and interconnected with each other. Stars, together with planets and asteroids, form the solar system we live in, which constitutes […]
The CIO and CISO – Leadership and collaboration conversation
George Al Koura, CISO Ruby, discusses his career and leadership journey, working with vendors, and building collaboration with teams. Watch this episode: Listen to this episode: Careers, CIO, CIO Leadership Live
The State of Artificial Intelligence at the Manufacturing Edge
As the chief engineer and head of the department for digital transformation of manufacturing technologies at the Laboratory for Machine Tools and Production Engineering (WZL) within RWTH Aachen University, I’ve seen a lot of technological advancements in the manufacturing industry over my tenure. I hope to help other manufacturers struggling with the complexities of AI in manufacturing […]
How to reset a Kerberos password and get ahead of coming updates
Do you recall when you last reset your Kerberos password? Hopefully that was not the last time I suggested you change it, back in April of 2021, when I urged you to do a regular reset of the KRBTGT account password. If you’ve followed my advice, you are already one step ahead of the side […]
Online retailers should prepare for a holiday season spike in bot-operated attacks
With the holiday shopping season in full swing, retail websites can expect a spike in account takeover fraud, DDoS, and other attacks, including attacks via APIs, which now represent almost half of e-commerce traffic. According to a recent report from application and data security company Imperva, bots account for more than 40% of traffic to […]
5 pitfalls to avoid when partnering with startups
Enterprise technology leaders are actively partnering with startups to help make their organizations more innovative and agile. Co-creating with startups can help kickstart innovation, provide CIOs with access to hard-to-find skills in emerging technologies, and round out digital transformational strategies. Their unique focus and approaches to innovation can make startups a highly advantageous partner in […]
What is enterprise architecture? A framework for transformation
Enterprise architecture definition Enterprise architecture (EA) is the practice of analyzing, designing, planning, and implementing enterprise analysis to successfully execute on business strategies. EA helps organizations structure IT projects and policies to achieve desired business results, to stay agile and resilient in the face of rapid change, and to stay on top of industry trends […]
Why IPaaS is key to gaining insights in higher education
Higher education is entering a new era of data-driven insights, which promise to elevate both learner experience and institutional performance. The HE colleges and universities capable of collecting and leveraging data in a timely manner will not only boost student outcomes but also run their back-office operations in a significantly more effective and cost-efficient way […]
AWS launches second region in India with a $4.4 billion commitment
Amazon Web Services (AWS) on Tuesday launched its second region in India and said it was committing $4.4 billion (Rs 36,300 crore) to scale it till the end of 2030. The $4.4 billion investment is a huge increase from the initially announced investment of $2.8 billion for the region in 2020 as the cloud computing […]
7 enterprise data strategy trends
Every enterprise needs a data strategy that clearly defines the technologies, processes, people, and rules needed to safely and securely manage its information assets and practices. As with just about everything in IT, a data strategy must evolve over time to keep pace with evolving technologies, customers, markets, business needs and practices, regulations, and a […]
10 tips for running a world-class innovation contest
When it comes to sourcing ideas from across the organization, there’s a number of well-proven techniques ranging from specific event-based ideation sessions and broader innovation contests, challenges and pitch days, to ongoing enterprise innovation processes, incubators and labs where ideas can be submitted and evaluated at any time. The best approach is often a combination […]
CIO Leadership Live with Glen McLatchie, Chief Information Officer of SkyCity Entertainment Group
SkyCity Entertainment Group Chief Information Officer Glen McLatchie on his career-defining moments, the importance of mentoring and professional development, and the transformation plans ahead for the casino and hotel group after a challenging few years. Watch this episode: CIO, CIO Leadership Live
Do Your Chatbots and Voice Assistants Have the Testing Support They Need to Succeed?
It’s hard to imagine where today’s businesses would be without conversational AI. This technology, which powers both chatbots and conversational IVR systems, proved essential for navigating a changing service economy through a global pandemic. Even before COVID-19, Gartner predicted that 70% of white-collar workers would interact with conversational AI platforms every day by 2022. The […]
Building Services Versus Buying Them: It’s Not a Zero-Sum Game
By Patrick McFadin, DataStax When the gap between enterprise software development and IT operations was bridged 15 or so years ago, building enterprise apps underwent a radical change. DevOps blew away manual and slow processes, and adopted the idea of infrastructure as code. This was a change that upped the ability to scale quickly and […]
Episode 3: How Good Customer Experience Stems the Rising Cost of Missed Connections
It’s clear that in the last few years, the global pandemic has created unique circumstances for business and IT leaders at small- and medium-sized businesses (SMBs). Yet a relentless focus on customers can help build resilience and success. In this 3rd episode of our 5-episode podcast, Essential Connections: The Business Owner’s Guide to Growth […]
Leaning into Retail’s Challenges with Digital Transformation
Digital transformation initiatives have picked up in the retail sector in recent years as store chains compete for brand awareness and sales in a rapidly evolving market. By 2026, retailers’ global investments in digital transformation tools are expected to reach $388 billion, growing by 18% a year. That may sound like retail leaders are all […]
Know thy enemy: thinking like a hacker can boost cybersecurity strategy
As group leader for Cyber Adversary Engagement at MITRE Corp., Maretta Morovitz sees value in getting to know the enemy – she can use knowledge about cyber adversaries to distract, trick, and deflect them and develop strategies to help keep threat actors from getting whatever they’re after. That could mean placing decoys and lures that […]
Microsoft Azure launches DDoS IP protection for SMBs
Microsoft is extending the Azure DDoS Protection family with a new product focusing on small and medium-size businesses (SMBs). The product, DDoS IP Protection for SMBs, was announced at Microsoft’s Ignite conference and is now in public preview. DDoS IP Protection for SMBs is designed to provide enterprise-grade DDoS (distributed denial of service) protection at […]
Episode 4: Data is the New Currency
Data is the new currency of business. We hear that constantly and it is an accurate description of the value that data provides for the successful operation of a business. Put simply, organizations with “better” data management and use it more effectively, win in the market. This blog summarizes a recent podcast that featured Graeme […]
The Movement to Modernized Content Management Software
By Milan Shetti, CEO Rocket Software If you ask business leaders to name their company’s most valuable asset, most will say data. But while businesses recognize the value of data, few have the processes and tools in place to access its full potential. In our most recent Rocket survey, 46% of IT professionals indicate that […]
Luna Moth callback phishing campaign leverages extortion without malware
Palo Alto’s Unit 42 has investigated several incidents linked to the Luna Moth group callback phishing extortion campaign targeting businesses in multiple sectors, including legal and retail. The analysis discovered that the threat actors behind the campaign leverage extortion without malware-based encryption, have significantly invested in call centers and infrastructure unique to attack targets, and […]
Human and AI Partnerships Are Integral to the Future of Customer Experience
The age-old debate on technology versus human capability remains inconclusive. But in this time of artificial intelligence (AI), analytics, and cloud, we’re seeing more opportunities to think of how humans and machines can come together as a team, rather than acting against each other. From diagnosing diseases and delivering effortless customer experiences to understanding human […]
How remote working impacts security incident reporting
The ability for employees to work remotely comes with many benefits, from better work-life balance to lower expenses to higher productivity. But a widely dispersed workforce can pose some great challenges for security teams, not least of which is how remote work affects security incident reporting. With companies growing more accustomed to implementing security technologies […]
Music distributor tracks SaaS usage to boost security, satisfaction
Originally an online CD store, CD Baby now primarily deals in “music as a service,” serving 700,000 independent music artists by managing the distribution of over 10 million unique tracks through download platforms and streaming services such as Spotify. In parallel, its IT team manages the consequences of software’s move to an as-a-service model. It’s […]
IT leaders take charge of customer experience
Erin Howard, executive director of product, service, and experience design at Charles River Laboratories, admits she doesn’t get into all the scientific intricacies of the blood products her company supplies to its customers for their research needs. But she and her team did understand what was working and, perhaps more importantly, what wasn’t working in […]
Digital Champions: Building the Future In Real Time
By Thomas Been, DataStax Bringing a promising idea to life with an application that solves a hard problem or creates an amazing experience (or does both)—this is the developer’s dream. But even if that dream comes true, real success can only be achieved if the groundwork has been laid for high growth. DataStax set out […]
CIO Leadership Live with Dan West, CDIO of Health and Social Care in Northern Ireland
Dan West, Chief Digital Information Officer (CDIO) for Health and Social Care in Northern Ireland, discusses health and social care reform, innovating through uncertainty, and balancing transformation with business-as-usual. Speaking to CIO UK editor Doug Drinkwater, he also reveals how digital is improving operational efficiency and patient experiences, and the challenges that lie ahead through […]
How a cloud-based data ecosystem is helping 3M HIS transform the healthcare business
3M Health Information Systems (3M HIS), one of the world’s largest providers of software solutions for the healthcare industry, exemplifies 3M Co.’s legendary culture of innovation. By combining the power of a cloud-based data ecosystem with artificial intelligence (AI) and machine learning (ML), 3M HIS is transforming physician workflows and laborious “back office” processes to […]
How Private 5G Is Transforming Oil & Gas Operations in the Field
Technologies like the Internet of Things (IoT), artificial intelligence (AI), and advanced analytics provide tremendous opportunities to increase efficiency, safety, and sustainability. However, for businesses with operations in remote locations, the lack of public infrastructure, including cloud connectivity, often places these digital innovations out of reach. Until recently, this has been the predicament of oil […]
Almost half of customers have left a vendor due to poor digital trust: Report
Forty-seven percent of consumers have stopped doing business with a company after losing trust in that company’s digital security, according to new research from certificate authority and cybersecurity vendor DigiCert. The findings, which have been compiled in the company’s 2022 State of Digital Trust Survey, also revealed that 84% of customers would consider switching if […]
India drafts new privacy bill for transfer of personal data internationally
The Indian federal government on Friday published a new draft of data privacy laws that would allow personal data transfer to other nations under certain conditions, and impose fines for breaches of data-transfer and data-collection regulations. The proposed legislation has been in the works for about four years. Up until now, the Reserve Bank of […]
XPO Logistics invests in IT for the long haul
XPO Logistics’ new CIO is pumped about the sophisticated IT platform built to handle its less-than-truckload (LTL) freight transportation loads in North America. LTL is a freight model in which a single truck’s load contain products from multiple customers, all with their own delivery location, delivery deadline, pricing, footprint, pallet size, and transport requirements. Though […]
Noname Security releases Recon attack simulator
As breaches increase and companies scramble to go from a defensive to an offensive approach, API-focused Noname Security has launched Recon, whice simulates an attacker performing reconnaissance on an organization’s domains. Recon works from a root-level domain to find other domains, shadow domains, sub-domains, APIs, vulnerabilities, and public issues that put the organization at risk, […]
Transforming public utilities: how digitalisation is the next progression for society
GITEX GLOBAL is the largest event for global enterprise and government technology, with public digital transformation top of the agenda. Though different countries had slightly different priorities, they were all rebuilding from the pandemic through initiatives in three areas: Digital public utilities, which include e-services for essentials such as gas, water, and communication systemsDigital economy […]
Leveraging Content Management Software to Facilitate a Cloud-First Approach
By Milan Shetti, CEO Rocket Software In today’s fast-paced digital business world, organizations have become highly adaptive and agile to keep up with the ever-evolving demands of consumers and the market. This has pushed many organizations to accelerate their digital transformation efforts in order to remain competitive and better serve their constituents — and there […]
Are you ready for networking in 2025 and beyond?
Time stands still for no one – and for no network either. If there’s one lesson that emerged from the COVID-19 pandemic, it’s that large-scale change can happen without warning. If your network can’t adapt quickly and efficiently, you’ll be left by the wayside. For example, while your organisation may already have tapped the power of […]
2022–23 Global Network Report: are you a top performer?
Senior executives around the world are realising their business success is irrevocably tied to their network strategy. Yet, the goalposts keep moving amid rapidly evolving network technology, making it harder to stay on a sustainable path of network growth. This is clear from NTT’s 2022–23 Global Network Report, for which we conducted 1,378 in-depth interviews […]
With No-Code/Low-Code Solutions, Companies Find Flexibility and Reduce Cost
In today’s fast-paced business world, where companies must constantly innovate to keep up with competitors,depending on fully customizable software solutions created with programming languages and manual coding is insufficient. Instead, enterprises increasingly are pursuing no-code and low-code solutions for application development. No-code and low-code development entails creating software applications by using a user-friendly graphic interface […]
How sport made CIO 100 winner Joanna Drake a better technology leader
As CIO at The Hut Group (THG), the British ecommerce firm behind such brands as Lookfantastic and Myprotein, Joanna Drake has been navigating some serious headwinds. Responsible for global operations and technology services across company and customer websites, staff technology, and THG’s direct-to-consumer Ingenuity service and hosting business, Drake has looked to support the rapid […]
Android security: Which smartphones can enterprises trust?
Google’s Android operating system dominates smartphone usage throughout the world — in every region except North America and Oceania, in fact. Thus, businesses in many regions are likely to support and issue Android devices to employees as their mainstay mobile devices. Even in areas where Apple’s iPhone dominates or is comparable in market share, businesses […]
Sanjib Sahoo on the CIO as chief value officer
Sanjib Sahoo left his small hometown in India as a young man to pursue a career in transforming businesses. It’s a journey that took him across the globe and across industries, ultimately leading him to his current role as the award-winning chief digital officer and executive vice president of Ingram Micro, a $54 billion Fortune […]
CDO resumes: 5 tips for landing a chief data officer role
As companies start to adapt data-first strategies, the role of chief data officer is becoming increasingly important, especially as businesses seek to capitalize on data to gain a competitive advantage. A role historically focused on data governance and compliance, the scope of responsibilities for CDOs has since grown, pushing them to become strategic business leaders, according to […]
Broadcom Software and Google Cloud: What’s Next for Software
By Andy Nallappan, Chief Technology Officer and Head of Software Business Operations, Broadcom Software Last month at Gartner Symposium in Orlando, Fla., I enjoyed talking with ZDNet’s Chris Preimesberger and Sahana Sarma, leader of Google Cloud’s transformation advisory, about the enterprise software landscape and how it is growing more complex and business-critical daily. Transforming and […]
CIO Australia Webinar: How to take customer experience to the next level
In the second of this two part CIO webinar series ‘Driving business success with true enterprise applications’, we speak with DXC Technology, brewing giant Lion and analysts Ecosystm about ‘How to take customer experience to the next level’. Today more than ever before, the customer is king. And having been conditioned – some might say […]
A Team in Oregon is Tracking Endangered Owls by Sound Alone
When technology companies develop innovative new products in the high-performance computing (HPC) space, it allows life science researchers to do new things that they hadn’t imagined before. And when life science researchers make new breakthroughs, it pushes information technology to innovate new approaches to support those scientific advances. It’s a relationship that has driven innovation […]
Meet 2022 CIO UK 100 winner Joanna Drake
Speaking at the CIO UK 100 ceremony in London, The Hut Group’s Joanna Drake reveals what it means to be ranked the top CIO in the UK, how automation is helping her IT team become ‘consultants’, and why her sports background made her a better leader. Watch this episode: Listen to this episode: CIO, CIO […]
What you can’t see can hurt you: the importance of full-stack observability
Around the world, organisations are fine-tuning the new digital focus brought about by the COVID-19 pandemic. To remain competitive, they have to grapple with multicloud-based data and operations, software as a service and hybrid working, among other trends. In this dynamic environment, those that don’t know exactly how their business-critical applications are behaving and performing […]
Why Visibility is the Missing Component of Your Digital Transformation Program
Digital Transformation is a phrase prominent in the mind of every board executive. Gartner reports that 87% of senior leaders see digital transformation as a priority for their enterprise. The need to digitalise and modernise business processes and services has long been a desire, but the need to innovate has been accelerated by what we have […]
Are you ready for quantum computing?
For years, quantum computing has seemed like the stuff of science fiction. But the truth is that quantum computing is here and it’s more accessible to organizations than you think. And while the technology is still in its infancy, it is advancing fast. In a recent interview, Ken Durazzo, vice president of Dell Technologies’ OCTO […]
Are Your IoT Devices Leaving Your Network Exposed?
For years, we’ve known that Internet of Things (IoT) devices can come under attack as quickly as within five minutes of being connected to the internet. These events predominantly include large-scale scanning techniques to exploit IoT devices that are vulnerable to basic attacks such as default credentials. Historically, hackers have used these attacks to create a network […]
Palo Alto releases PAN-OS 11.0 Nova with new evasive malware, injection attack protection
Palo Alto Networks has announced PAN-OS 11.0 Nova, the latest version of its PAN-OS software, featuring new product updates and features. These include the Advanced WildFire cloud-delivered security service to help protect against evasive malware and the Advanced Threat Prevention (ATP) service, which protects against injection attacks. The cybersecurity vendor also revealed new web proxy […]
XDR: Still confusing after all these years
We’ve been discussing extended detection and response (XDR) for years now, but a fundamental question remains: Just what the heck are we talking about, anyway? Alarmingly, this continues to be a pertinent question. According to ESG research, 62% of security professionals claim to be “very familiar” with the term XDR, up from just 24% in […]
CIO and CTO Art Hu on incubating a new business inside Lenovo
Over the past several years, IT has undergone a profound shift in which a formerly support-oriented organization has taken on a much more prominent customer-centric role. Much of this has occurred thanks to the power of data to drive decisions and digital transformation’s impact in enabling companies to create new service- and data-based offerings around […]
5 ways to find hidden IT talent inside your organization
A bank teller, a marketer, and an operations product owner at TruStone Financial Credit Union each had a knack for technology, but they didn’t think it would lead to a job in the IT department. Yet all three are now on CIO Gary Jeter’s IT team, and not because he’s desperate for bodies. Formal and […]
4 Tips to Managing Modernization Without Disruption
By Milan Shetti, CEO Rocket Software In today’s digital world, technology can make or break a company’s outcomes for its customers. As a result, all companies that use technology to meet or solve customer needs should consider themselves a tech company. In order to meet ever-changing customer demands, it’s critical that companies understand why and […]
Are product managers chief executives of their product? It depends.
It’s said that every company is now, at least partly, a software company, which is undoubtedly changing the IT landscape. As a result, product managers (PMs) have more opportunities and are more important than ever. Yet it’s often wondered, by everyone from the chief information officer to the help-desk technicians: What exactly does a PM […]
Cohesity previews AI-powered ransomware protection suite, Datahawk
Backup and data management vendor Cohesity has started to preview a new ransomware protection SaaS product called Datahawk, which leverages AI and a host of other capabilities to help companies defend their data against bad actors. There are three core components to Datahawk, according to Cohesity. The first is a ransomware detection engine that uses […]
ForgeRock set to roll out new IAM capabilities designed for the cloud
Identity and access management (IAM) vendor ForgeRock said Tuesday that it’s set to start rolling out its new Identity Governance offering—a cloud-based security and governance product designed to provide one-stop shopping for organizations looking to solve access management issues. There are three main components to ForgeRock’s newest IAM product, according to the company. The first, […]
How Embracing DevOps Will Revolutionize Your Contact Center
Agility may be the defining feature of today’s contact centers. In the past, speed was the name of the game. How could a contact center be as efficient as possible, maximizing the call volume each agent could handle and minimizing average handle time? While these factors still play a role in contact center operations, customer […]
Veeam’s new pitch to CIOs: Outcome-based backup and recovery offerings
Veeam is all set to shift its selling strategy to appeal to CIOs with performance guarantees that could penalize the data replication, backup and recovery company if it fails to meet agreed-on outcomes. “CIOs more and more seek outcomes, not just services,” said Anand Eswaran, CEO at Veeam. “They need to hedge their risks. They […]
Cybersecurity issues in retail and smart cities
Cybercrime is nothing new. The threats that accompany society’s increased digitalization have been explored in alarmist articles, science fiction movies, and everything in between for decades. But that doesn’t mean the need for robust cybersecurity isn’t real. Digital enhancement brings increasing digital risk. Stringent provisions are more necessary than ever. Cybercrime’s prevalence and costs are […]
Key considerations for leaders at COP27
From the 6 – 18 of November, the Egyptian coastal city of Sharm el-Sheikh will play host to the largest annual gathering on climate action the world over: COP27. This year’s event marks the thirtieth anniversary of the adoption of the United Nations Framework Convention on Climate Change, with COP27’s fundamental purpose to push the […]
Energy efficiency is no longer a nice-to-have, but a can’t-do-without
Today, the world is facing what might be called a trilemma: the concurrent climate, energy, and economic crises. Economies are struggling with multiple impacts, businesses are dealing with quickly increasing costs and supply chain disruptions, and consumers are coping with inflation and skyrocketing energy bills. Although the intensity of these crises varies in different parts […]
Net-zero buildings for energy efficiency and climate action: Sydney and Toronto
For years, climate action groups such as the World Green Building Council have been working with businesses, organisations, and governments to deliver on the ambitions of the Paris Agreement and UN Global Goals for Sustainable Development. The central premise of their mission? If we are to fulfil the landmark pledges made in Paris, we need […]
Episode 2: Future-Proofing Your Business with Agile IT Leadership
It’s clear that in the last two years, the global pandemic has created unique circumstances for business and IT leaders at small- and mid-sized businesses.. Yet strategic technology decisions, such as vendor consolidation, can help support a business’s ability to handle volatility and remain agile in challenging times. In this second episode of our 5-episode […]
Meta’s new kill chain model tackles online threats
In April 2014, Lockheed Martin revolutionized the cyber defense business by publishing a seminal white paper Intelligence-Driven Computer Network Defense Informed by Analysis of Adversary Campaigns and Intrusion Kill Chains. This document sparked a new wave of thinking about digital adversaries, specifically, nation-state advanced persistent threat groups (APTs). The authors of the paper argued that […]
Global 2000 companies failing to adopt key domain security measures
Forbes Global 2000 companies are failing to adopt key domain security measures, exposing them to significant security risks, according to CSC’s Domain Security Report 2022. The enterprise-class domain registrar and Domain Name System (DNS) threats mitigator found that 75% of Global 2000s have implemented fewer than half of all domain security measures with Domain-based Message […]
SAP seeks to make builders of business technologists
The good news for CIOs wanting to enable domain experts to develop their own apps to solve business problems is that there’s a vast array of low-code development platforms to choose from. The bad news: there’s a vast array of platforms to choose from. CIOs may, therefore, have mixed feelings about SAP’s release of yet […]
Build a mature approach for better cybersecurity vendor evaluation
Seasoned CISO Mike Manrod knows the value of a good cybersecurity vendor evaluation. He recalls that in a past job he inherited some very expensive vaporware under a long-term services agreement. His predecessor had purchased an “innovative” beta identity and access management platform but hadn’t done any analysis on the product, simply accepting the vendor’s […]
Why CIOs should invest in digital through economic headwinds
During the opening keynote at the recent Gartner IT Symposium in Barcelona, Gartner analysts said that CIOs should look to its latest moniker, IT for sustainable growth, to drive business transformation by focusing on three key strategies: ‘revolutionary work’ to empower the workforce, ‘responsible investment’ to balance financial and sustainability objectives, and ‘resilient cybersecurity’ to […]
Tata Consultancy Services delivers self-service analytics in-house
As one of the largest IT service providers in the world, TCS produces and depends on a massive amount of data to conduct and grow its business. But like many enterprises, its data practices made it difficult to derive timely, actionable insights from ever-increasing volumes of data, preventing the Mumbai-based multinational from becoming a truly […]
7 ways CIOs get themselves fired
CIO, the old wisecrack has it, stands for “career is over.” It’s a profession that’s fraught with ways to be forcibly escorted from your prestigious office and down to Human Resources to be walked through your severance package, and from there, after having signed mutual non-disparagement and non-compete agreements, along with a few other bits […]
Analytics is changing. How are you keeping pace?
Analytics have evolved dramatically over the past several years as organizations strive to unleash the power of data to benefit the business. While many organizations still struggle to get started, the most innovative organizations are using modern analytics to improve business outcomes, deliver personalized experiences, monetize data as an asset, and prepare for the unexpected. […]
Stay-at-home Sales Propels Turkish Bathroom Pioneer into a Digital Transformation
During the recent pandemic, Turkey’s largest producer and exporter of ceramic bathroom products noticed an unusual phenomenon. “With everybody staying at home for two years, people looked around and thought it was time to change something in their bathroom,” noted Alp Güldür, group IT director at Eczacıbaşı Building Products. “The first year of the coronavirus, […]
With Digitate ignio™, Enterprises Managing a Multi-Cloud Strategy Automate Processes and Reduce Costs
Organizations that have embraced a cloud-first model are seeing a myriad of benefits. The elasticity of the cloud allows enterprises to easily scale up and down as needed. In practice, rather than commit to just one cloud service in today’s world of more distributed organizations due to Covid-19, many enterprises prefer to have multiple cloud […]
New York-barred attorneys required to complete cybersecurity, privacy, and data protection training
New York-barred attorneys will be required to complete one continuing legal education (CLE) credit hour of cybersecurity, privacy, and data protection training as part of their biennial learning requirement beginning July 1, 2023. New York is the first jurisdiction to stipulate this specific requirement as the state aims to emphasize the technical competence duty of […]
8 reasons why digital transformations fail
Digital transformations can go off the rails in the best of times, but the past two years have wreaked additional havoc since employees began working remotely. Timing being what it is, though, with organizations hyperfocused on digitization, it’s more important than ever to address issues and fix problematic projects. Organizations can’t afford to fail at […]
How Cisco keeps its APIs secure throughout the software development process
Software developers know not to reinvent the wheel. So, they lean on reusable micro-services – and their corresponding application programming interfaces (APIs) – as building blocks for application components. “Developers want to focus on the added value they can bring instead of rebuilding things that have great solutions out there already,” says Grace Francisco, vice president […]
UK tech leaders report a spending increase, as IT blurs into business
Even though 90% of IT leaders in the UK expect an economic downturn, technology spending this year is set to grow at its third fastest rate in over 15 years, and most tech executives expect their budget to rise in 2023, according to the latest Digital Leadership report from talent and technology solutions firm Nash […]
Foundry announces CIO50 NZ Awards
CIO New Zealand is proud to present the CIO50 NZ Awards for 2022, recognising the top 50 senior technology executives who are driving innovation and influencing rapid change across their organisations. The CIO50 NZ Awards are aligned to Foundry’s global awards program and viewed as a mark of excellence in the CIO community worldwide. The […]
The top 12 supply chain management certifications
Supply chain management is a growing field and a satisfying profession, as a recent survey from the Association for Supply Chain Management (ASCM) found that 96% of those surveyed were highly satisfied with their career in SCM, with average rating of 8.4 out of 10. The survey also found that it pays to get certified: SCM pros with […]
Johnson & Johnson’s big bet on intelligent automation
Three years ago, Johnson & Johnson (J&J) set out to apply intelligent automation (IA) to every aspect of its business. As the global COVID-19 pandemic was beginning to spread, the company, one of the world’s largest suppliers of pharmaceuticals, medical devices, and consumer packaged goods, needed to reduce costs, speed up tasks, and improve the […]
Medibank hackers revealed to be in Russia
The Australian Federal Police has revealed that those responsible for the data breach of Australian private health insurer Medibank are in Russia. On October 13, Medibank paused trading in the Australian Securities Exchange and announced there had been a “cyber incident”. At the time the company believed no data had been accessed and that the […]
Cybersecurity startups to watch for in 2023
The problems cybersecurity startups attempt to solve are often a bit ahead of the mainstream. They can move faster than most established companies to fill gaps or emerging needs. Startups can often innovative faster because they are unfettered by an installed base. The downside, of course, is that startups often lack resources and maturity. It’s […]
3 Tips for Recession Proofing Your Tech Stack
By Milan Shetti, CEO Rocket Software For several months now, pundits and economists alike have indicated that we are likely to enter, or already have entered, a recession. Regardless, The National Bureau of Economic Research (NBER) has the final say on whether any period of economic decline qualifies as a recession, and that determination might not […]
Lacework releases cloud-native application security service
Cloud security vendor Lacework this week announced the availability of a cloud-native application protection platform (CNAPP) for its broader Polygraph Data Platform offering, providing an agentless, low-touch option for organizations looking to improve their application security posture. There are two main components to the CNAPP release, according to Lacework, both of which require only that […]
The Role of a Chief Modernization Officer: The Yin to Your CTO’s Yang
By Milan Shetti, CEO Rocket Software Modernization has become a hot-button topic across the tech and business landscape. With ongoing advancements in cloud technology and the seemingly unlimited potential of Artificial Intelligence (AI) and Machine Learning (ML) technologies, many organizations are eager to digitally transform and modernize their operations and software applications. In fact, 80% […]
IT leaders meet the challenge to innovate frugally
These are challenging economic times for enterprises, and more so for IT leaders asked to drive innovation despite budgetary constraints. “There is a huge pressure on IT budgets across organizations,” says Vijay Sethi, chairman and chief mentor at technology-based mentorship platform MentorKart. “At the same time, the demands of users from IT are growing as […]
Veteran CIOs on leading IT today
We live in a world where volatility, uncertainty, complexity, and ambiguity (VUCA) can either paralyze you with fear or energize you with unlimited opportunities. Because of this, leadership matters more than ever. And no organization develops leaders, at scale, better than the military. For a recent episode of the Tech Whisperers podcast, I sat down with […]
Microsoft faces new antitrust complaint over cloud software licensing in Europe
Changes Microsoft made to its cloud licensing of Windows and application software to “make bringing workloads and licenses to partners’ clouds easier,” the company says, have drawn the ire of those cloud partners, some of whom have jointly filed an antitrust complaint in the European Union. They’re concerned that Microsoft is using software licensing to […]
Zendesk announces 300 job cuts to reduce costs
CRM software provider Zendesk has decided to lay off 300 employees from its global workforce of 5,450 employees to reduce operating expenses, a recent filing with the US Securities and Exchange Commission (SEC) showed. The decision comes just months after the company was acquired by a consortium of private equity firms for $10.2 billion. “This […]
PCI DSS 4.0 is coming: how to prepare for the looming changes to credit card payment rules
For enterprises that handle credit card data, which means just about every consumer-facing company, payment processing is a mission-critical system that requires the highest levels of security. The volume of transactions conducted with general purpose credit cards (American Express, Discover, Mastercard, Visa, UnionPay in China, and JCB in Japan) totaled $581 billion in 2021, up […]
Business or IT: Who Drives Results with Your Data?
By Bryan Kirschner, Vice President, Strategy at DataStax One of the most painful – and pained – statements I’ve heard in the last two years was from an IT leader who said, “my team is struggling to find ways that our company’s data could be valuable to the business.” Contrast this with what a financial […]
Okta streamlines IAM portfolio with consumer identity management cloud
Potential access management customers got a new option from Okta Wednesday, as the identity and access management (IAM) provider announced a newly streamlined Consumer Identity Cloud system designed to simplify the deployment and use of its various products. Okta said that the new cloud program is split into two main components—those aimed at providing identity […]
GitHub releases new SDLC security features including private vulnerability reporting
GitHub has announced new security features across its platform to help protect the software development lifecycle (SDLC). These include private vulnerability reporting, CodeQL vulnerability scanning support for the Ruby programming language, and two new security overview options. The world’s leading development platform said these updates make securing the SDLC end-to-end easier and more seamless for […]
Researchers show techniques for malware persistence on F5 and Citrix load balancers
Over the past several years, hackers have targeted public-facing network devices such as routers, VPN concentrators, and load balancers to gain a foothold into corporate networks. While finding remote code execution vulnerabilities in such devices is not uncommon, incidents where attackers were able to deploy malware on them that can survive restarts or firmware upgrades […]
CIO Leadership Live with Ivneet Kaur, Chief Technology Officer at Silicon Valley Bank
Ivneet Kaur, Chief Technology Officer at Silicon Valley Bank, joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council. They discuss the evolving digital customer experience, secure cloud migrations, agile-first, API-first strategies, competing for tech talent and more. Watch this episode: Listen to this episode: CIO, […]
Climate Innovators in the Information Age
Doing good for the planet is not inversely proportional to doing good business. Today it can actually mean better profit, stronger customer loyalty, and longer company sustainability. First, offices are finding paper less necessary than they used to. Recent surveys show a drop in paper consumption since the COVID-19 pandemic began. Work-from-home and remote offices […]
Salesforce announces hundreds of job cuts
Cloud-based CRM software provider Salesforce has become the latest technology company to announce mass layoffs, cutting at least hundreds of jobs from its 73,000-person workforce. “Our sales performance process drives accountability. Unfortunately, that can lead to some leaving the business, and we support them through their transition,” Salesforce said in a statement confirming the layoffs. […]
5 tips for excelling at self-service analytics
Data-informed decision-making is a key attribute of the modern digital business. But experienced data analysts and data scientists can be expensive and difficult to find and retain. One potential solution to this challenge is to deploy self-service analytics, a type of business intelligence (BI) that enables business users to perform queries and generate reports on […]
Examining the digital transformation juggling act at Novanta
Headquartered in Boston with more than 2,700 employees worldwide, Novanta is an $800 million global supplier of laser photonics, precision motion control, and vision technologies. As CIO, Sarah Betadam, who joined in 2019 as VP of business applications, and then became global CIO in January 2021, is charged with the strategic direction, leadership, and implementation […]
Why it's time to review your Microsoft patch management options
You have several options to manage patching on Microsoft networks: let machines independently update or use a third-party patching tool, Windows Software Update Services (WSUS), or another Microsoft management product. If you are still using WSUS as your key patching tool, you may want to review your options. Microsoft is developing additional patching tools that […]
Rezilion expands SBOM to support Windows environments
Software security platform Rezilion has expanded its Dynamic Software Bill of Materials (SBOM) capability to support Windows environments. The firm said the move will provide organizations with the tools to efficiently manage software vulnerabilities and meet new regulatory standards, addressing functionality gaps of traditional vulnerability management tools primarily designed for use with Linux OS. Features […]
Is your cyber education program up to scratch?
The cyber-attacks on Optus and Medibank recently have brought into focus the devastating impact breaches can have on the reputation of any organisation. The Optus attack, which was the largest and most high profile in Australian history, has left almost 10 million customers understandably livid that their personal information was stolen. It is believed that […]
Fortanix unveils free DSM Explorer edition for managed data security
Fortanix is offering a free tier for its data security manager software, aiming squarely at attracting new small- and medium-size businesses into its customer ranks. The Explorer tier, announced Tuesday, offers five separate solutions for businesses to try or implement long-term, as long as they stay within the various usage caps. Those solutions include tokenization […]
WIIT: Enabling Enterprises to Realize the Full Potential of the Cloud While Bypassing its Complexity
Based in Italy and with more than 20 years of experience helping enterprises, from large international firms to emerging mid-sized operations, grow their businesses with technology, WIIT serves a rapidly expanding and diverse customer base. With a full portfolio that includes an extensive array of cloud offerings – including private, public, and hybrid cloud services […]
CIO Confidential: What Keeps CIOs and IT Leaders Up at Night
By Ginna Raahauge, CIO at Zayo For businesses to deliver value to customers, they must stay on top of customer challenges. At Zayo, we understand the macro trends our customers are currently facing — such as remote and hybrid work and the growing importance of user experience — have impacted how they approach business. To […]
Resiliency, the Edge, and the Future of AI: A Conversation with SAS CTO Bryan Harris
What is the future of analytics and AI? And how can organizations thrive in an era of disruption? We asked Bryan Harris, Executive Vice President and Chief Technology Officer of analytics software company SAS, for his perspective. Q: What is your advice to technology leaders for improving organizational resiliency? A: Right now, we are all […]
8 secrets of successful IT freelancers
IT freelancing offers multiple benefits, including flexible working schedules, location choice, engaging assignments, diverse clients, and an opportunity to apply one’s talents in several different areas. But freelancing is also a business, and skilled IT freelancers know what it takes to find and keep great clients, as well as how to drop organizations that make […]
What the CIO balancing act looks like to Ovo Energy’s Christina Scott
CIO.com: Can you give us a snapshot of your role and responsibilities as CPTO at Ovo? Christina Scott: I joined Ovo, the UK’s third largest energy supplier, in September 2021 as chief product and technology officer. In this role, I lead Ovo’s technology, product and data teams, who provide intelligent energy technology solutions as we […]
The 15 biggest data breaches of the 21st century
In today’s data-driven world, data breaches can affect hundreds of millions or even billions of people at a time. Digital transformation has increased the supply of data moving, and data breaches have scaled up with it as attackers exploit the data-dependencies of daily life. How large cyberattacks of the future might become remains speculation, but […]
Why Is Data Quality Always an Afterthought? Strategies to Master Data Quality Management
For probably the umpteenth time, we use the term “garbage in, garbage out” when summarizing problems with data quality. It has indeed become a cliché. Various industry studies have uncovered the high cost of bad data, and it’s estimated that poor data quality costs organizations an average of $12 million yearly. Data teams waste 40% of […]
How ergonomics and technology combine to help health best practices
Ergonomics is often one of the most overlooked health concerns within the office. While there are OH&S regulations for lifting, moving heavy objects, and safety when working with chemicals and electricity, and there are guidelines for how long a person should be “sedentary” (i.e sitting), there are no formal governance requirements for the chairs that […]
How to Launch Your AI Projects from Pilot to Production – and Ensure Success
This post is brought to you by NVIDIA and CIO. The views and opinions expressed herein are those of the author and do not necessarily represent the views and opinions of NVIDIA. CIOs seeking big wins in high business-impacting areas where there’s significant room to improve performance should review their data science, machine learning (ML), […]
Cloud and Conversational AI: The Twin Pillars of Success for Today’s Contact Centers
Contact centers are evolving rapidly. The days of single-channel, telephony-based call centers are long gone. This old model has given way to the omnichannel customer experience center. In legacy call centers, the customer’s pathway through sales or service was relatively linear. Call in, speak to an agent, and (hopefully) resolve the issue. In this system, […]
Product-based IT: A blueprint for success
For veteran CIO Amir Arooni, the aha moment came during a master’s dissertation deep dive into why there were so many IT project failures. Digging through research examining the impact of standard conventions like siloed teams and staged gate processes, Arooni began percolating ideas for how to shift IT organizations away from the traditional project-oriented […]
How Future-Minded Leaders Harness Cloud Technologies to Create a Sustainable Future
In a world where sustainability has become the new norm, technology is a key driving force for innovative businesses. Today, companies are looking for sustainable ways to reinvent the entire ecosystem of customers, suppliers, contract manufacturers, logistics service providers, and partners to support their supply chains from product design to operation. Let’s look at last year’s […]
Episode 1: Future-forward Marketing Strategies for Growth and Resilience
There’s no doubt that today’s small- and medium-sized business leaders are facing several unprecedented challenges. And building resilience to weather any upcoming storms is essential. In this first episode of our 5-episode podcast, Essential Connections: The Business Owner’s Guide to Growth During Economic Uncertainty, we welcome Jamie Domenici, Chief Marketing Officer at GoTo. Jamie’s unique […]
How to prepare for a SOC 2 audit – it’s a big deal, so you’d better get ready
Organizations that want to prove to others – and to themselves – that they have a solid cybersecurity and data privacy program will undergo a SOC 2 audit. As such, a SOC 2 audit is a big deal, and it’s demanding, and it requires some serious preparation. SOC audits were created by the American Institute […]
12 famous ERP disasters, dustups and disappointments
With enterprise resource planning (ERP) and customer relationship management (CRM) applications at the heart of many a company’s operations, the consequences of a failed software rollout can be serious, including shareholder lawsuits and financial meltdown. But after a spate of high-profile failures, there are signs that vendors and customers are working hard to ensure the success of their ERP […]
The secret to minimising wrongly declined online payments
Every online business has two primary objectives: to get people to visit the site and convert those visitors into customers. Over the years, conversion efforts have evolved from focusing on shopping cart completion to capitalising on every feature of the website to enhance customer experience and maximise conversions. However, these efforts falter at the final […]
Qualys previews TotalCloud FlexScan for multicloud security management
Vulnerability management vendor Qualys this week announced the trial availability of its TotalCloud with FlexScan offering, an agentless, cloud-native vulnerability detection and response platform designed for use in multicloud and hybrid environments. The software is designed to provide a holistic overview of an organization’s cloud-based workloads and identify known vulnerabilities. The system also scans workloads […]
Regeneron turns to IT to accelerate drug discovery
For pharmaceutical companies in the digital era, intense pressure to achieve medical miracles falls as much on the shoulders of CIOs as on lead scientists. Rigid requirements to ensure the accuracy of data and veracity of scientific formulas as well as machine learning algorithms and data tools are common in modern laboratories. When Bob McCowan […]
10 future trends for working with business leaders
More than ever, CIOs are expected to work with other parts of their business to help create value through the use of digital technologies — but the business world is volatile, making long-term planning a challenge. As part of the IDC FutureScape program, IDC Group VP Tony Olvet and research director Craig Powers offer 10 […]
Great Engineering Cultures are Built on Social Learning Communities
Reposted from Stack Overflow’s blog Stack Overflow is named as a Sample Vendor in the 2022 Gartner® Hype Cycle™ for Agile and DevOps for Communities of Practice. We believe this is a powerful step forward in enabling organizations of all sizes to build strong internal communities that foster collective learning. But before we get into […]
Mapping a Cloud Strategy for 2023
Developing a strategy for controlling hard-to-predict cloud costs, remains difficult, especially when considering the new decentralized model of procurement. Consider this: “Any person who can commit code to the cloud can commit your organization to spend,” said Jennifer Hays, senior vice president of engineering efficiency and assurance at Fidelity Investments and the FinOps Foundation’s governance […]
4 Important Technology Investments for Every Contact Center
Contact centers don’t look like they did 10 years ago. Technology has fundamentally changed the way they do business. Alongside that transformation has come steady growth. In 2022, 80% of contact centers planned to expand their workforces, with half of those expecting to create entirely new roles. Only 1% planned to cut staff. Yet, as […]
With Better Business Transaction Monitoring, Enterprises Move Away From Manual Tasks, Curb Revenue Loss
An organization depends on its financial institution to complete a major transaction, but a glitch holds up funds, negatively impacting cash flow. Meanwhile, regulators fined a different financial institution for failing to catch fraudulent transactions. In both situations, better business transaction monitoring could have helped prevent negative, costly outcomes. In the former, more seamless monitoring […]
Putting Out Fires Before They Start: The Compelling Case for AIOps + Observability
As organizations evolve and fully embrace digital transformation, the speed at which business is done increases. This also increases the pressure to do more in less time, with a goal of zero downtime and rapid problem resolution. Real costs to the business are at stake. For instance, a 2021 ITIC report found that a single […]
To Unlock the Power of AIOps for Digital Transformation, Choose the Right Platform and Use Cases
The digital transformation bandwagon is a crowded one, with enterprises of all kinds heeding the call to modernize. The pace has only quickened in a post-pandemic age of enhanced digital collaboration and remote work. Nonetheless, 70% of digital transformation projects fall short of their goals, as organizations struggle to implement complex new technologies across the […]
Identifying and Controlling Unconscious Bias Towards Suppliers
Supply chains are built on partner and supplier relationships, but often these relationships are not as strategic as they perhaps should be. Typically, companies have large numbers of suppliers and hundreds of line items that they source so manual selection of suppliers for each line item is practically impossible. Rather than continually reassessing and optimizing […]
Geopolitics plays major role in cyberattacks, says EU cybersecurity agency
The ongoing Russia-Ukraine conflict has resulted in an increase in hacktivist activity in the past year, with state-sponsored threat actors targeting 128 governmental organizations in 42 countries that support Ukraine, according to the European Union Agency for Cybersecurity (ENISA). In addition, some threat actors targeted Ukrainian and Russian entities during the early days of the […]
CSO Executive Sessions with Darren Argyle of Standard Chartered Bank
Darren Argyle – Group Chief Information Security Risk Officer of Standard Chartered Bank – joins Xiou Ann Lim for this CSO Executive Sessions interview. They talk about the importance of leadership and communication, best practices in hiring, and more. To read this article in full, please click here
The CSO guide to top security conferences
There is nothing like attending a face-to-face event for career networking and knowledge gathering, and we don’t have to tell you how helpful it can be to get a hands-on demo of a new tool or to have your questions answered by experts. Fortunately, plenty of great conferences are coming up in the months ahead. […]
Mondelez and Zurich’s NotPetya cyber-attack insurance settlement leaves behind no legal precedent
Multinational food and beverage company Mondelez International and Zurich American Insurance have settled their multiyear litigation surrounding the cyberattack coverage – or lack of such coverage – following the NotPetya malware attack that damaged the Mondelez network and infrastructure. The specifics of the settlement are unknown, but that it would come mid-trial has caught everyone’s […]
CIO Middle East Promotion: Vendor interview – Oracle
Cherian Varghese, Senior Vice President, Technology Software Middle East, Africa, Turkey and Levant for Oracle, joins CIO Middle East Editor Andrea Benito at Gitex Technology Week. Watch the video: Vendors and Providers
CIO Middle East Promotion: Vendor interview – Zoom Video Communications
Sam Tayan, Head of MENA at Zoom Video Communications, joins CIO Middle East Editor Andrea Benito at Gitex Technology Week. Watch the video: Vendors and Providers
CIO Middle East Promotion: Vendor interview – Help AG
Nicolai Solling, Chief Technology Officer at Help AG, joins CIO Middle East Editor Andrea Benito at Gitex Technology Week. Watch the video: Vendors and Providers
CIO Middle East Promotion: Vendor interview – Snowflake
Mohamed Zouari, General Manager, Middle East, Turkey and Africa at Snowflake, joins CIO Middle East Editor Andrea Benito at Gitex Technology Week. Watch the video: Vendors and Providers
CIO Middle East Promotion: Vendor interview – Micro Focus
Toufic Derbass, MEA Managing Director at Micro Focus, joins CIO Middle East Editor Andrea Benito at Gitex Technology Week. Watch the video: Vendors and Providers
CIO Middle East Promotion: Vendor interview – Commvault
Fady Richmany, Regional Vice President for Commvault, South Eastern Europe, Middle East and Africa, joins CIO Middle East Editor Andrea Benito at Gitex Technology Week. Watch this video: Vendors and Providers
CIO Middle East Promotion: Vendor interview – CommScope
Ehab Kanary, VP Sales, Enterprise Infrastructure for CommScope EMEA Emerging Markets, joins CIO Middle East Editor Andrea Benito at Gitex Technology Week. Watch the video: Vendors and Providers
Why Modernizing Mainframe Development Needs Secure Open Source
By Milan Shetti, CEO Rocket Software According to a recent Rocket Software survey, 80% of IT professionals categorize the mainframe as critical to their business. But in order to be successful in today’s technology-driven world, businesses that rely on the mainframe must modernize their operations and integrate the latest tools and technologies. Companies choosing to abandon […]
Azul detects Java vulnerabilities in production apps
Azul Vulnerability Detection promises to eliminate false positives without impacting performance, by drawing on monitoring and detection capabilities inside the Azul JVM.
Espionage campaign loads VPN spyware on Android devices via social media
A new espionage campaign, dubbed SandStrike, has been detected using malicious VPN apps to load spyware on Android devices, cybersecurity company Kaspersky reports. It’s an example of how APT (advanced persistent threat) actors are constantly updating old attack tools and creating new ones to launch new malicious campaigns, particularly against mobile devices. “In their attacks, […]
JetBlue optimizes data operations with shift to the cloud
The air travel industry has dealt with significant change and uncertainty in the wake of the COVID-19 pandemic. In 2020, JetBlue Airways decided its competitive advantage depended on IT — in particular, on transforming its data stack to consolidate data operations, operationalize customer feedback, reduce downstream effects of weather and delays, and ensure aircraft safety. […]
How Trainline’s CTO stays on track with professional development
Few would swap sunny San Francisco and the innovation of Silicon Valley for a train ticketing company serving disgruntled UK commuters, but try telling that to Trainline CTO, Milena Nikolic. A long-time Googler, who’s role as engineering director saw her lead the Google Play developer ecosystem, Nikolic was keen for something new that offered a […]
The new CIO security priority: Your software supply chain
One reason open source is popular in the enterprise is that it provides well-tested building blocks that can speed up the creation of sophisticated applications and services. But third-party software components and the convenience of packages and containers bring risks along with the benefits because the applications you build are only as secure as those […]
Making the case for security operation automation
According to ESG research, 52% of organizations believe that security operations are more difficult today than they were two years ago, due to factors such as the dangerous threat landscape, growing attack surface, and the volume/complexity of security alerts. In analyzing this data, I see a common theme: scale. Security teams must be able to […]
White House ransomware summit highlights need for borderless solutions
The US White House this week convened its Second International Counter Ransomware Initiative Summit (CRI), bringing together leaders from 36 countries and the European Union in person to build on the work of its first ransomware summit in 2021. At a press briefing before the Summit, a White House spokesperson said, “While the United States […]
CIO Middle East Promotion: Vendor interview – Netscout
Emad Fahmy, systems engineering manager at NETSCOUT, Middle East, joins CIO Middle East Editor Andrea Benito at Gitex Technology Week. Watch the video: Vendors and Providers
CIO Middle East Promotion: Vendor interview – Mandinat
Gordon Love, VP Middle East and Africa at Mandinat, joins CIO Middle East Editor Andrea Benito at Gitex Technology Week. Watch the video: Vendors and Providers
Oracle interview – Gitex Technology Week
Menora Mivtachim goes digital to speed up pension transfers
The pace of population aging is accelerating. In 2020, people aged 60 and older already outnumbered children younger than five, and by 2050, the world’s population of those 60 and older will double according to the World Health Organization. So, for instance, it’s not surprising that retirees represent the largest growth segment in Israel’s insurance […]
How to launch—and scale—a successful AI pilot project
At the US Patent & Trademark Office in Alexandria, Virginia, artificial intelligence (AI) projects are expediting the patent classification process, helping detect fraud, and expanding examiners’ searches for similar patents, enabling them to search through more documents in the same amount of time. And every project started with a pilot project. “Proofs of concept (PoCs) […]
How to securely manage LAPS on a Windows network
Passwords have always been a pain point in securing computing infrastructure. Complexity and length are key components of a strong password, but both make it inherently difficult for a human to remember. Additionally, passwords should be changed periodically, fine when you’re working with a handful of devices, but when your network is distributed geographically with […]
Netacea launches malicious bot intelligence service to help customers tackle threats
Cybersecurity vendor Netacea has announced the launch of a new Business Logic Intelligence Service (BLIS) designed to give customers actionable insight to help them tackle malicious bot activity and security threats. The firm said that the tiered, fee-based service will provide organizations with bot threat intelligence based on research including analysis of dark web forums […]
7 hard truths of business-IT alignment
When New York-Presbyterian CIO Daniel Barchi arrives at work in the morning, he doesn’t sit down at his desk. That’s because he doesn’t have a desk — or an office — of his own. “I guide a very, very large team of IT people, but I don’t have one office where I go every day,” […]
OpenSSL project patches two vulnerabilities but downgrades severity
The OpenSSL project released a patch for two high severity vulnerabilities in the world’s most widely used cryptographic library. The project’s maintainers warned users since last week to prepare for a critical patch on November 1, but the severity has since been downgraded following additional testing. Organizations should still determine which of their applications and […]
SASE Reality Check: Security and SD-WAN Integration Journey
By: Nav Chander, Head of Service Provider SD-WAN/SASE Product Marketing at Aruba, a Hewlett Packard Enterprise company. Today, enterprise IT leaders are facing the reality that a hybrid work environment is the new normal as we transition from a post-pandemic world. This has meant updating cloud, networking, and security infrastructure to adapt to the new realities […]
Teraco and VMware are Taking a New Approach to Support the Efforts of South Africa’s Cloud Innovators in Their Quest to Achieve Zero Carbon Emissions
“The barriers confronting organizations in South Africa that want to achieve carbon neutral status by 2030 are significant. Among them is the simple reality that most of the nation’s power production originates from coal-fired plants located in the northeastern part of the country while the greatest potential impact for sustainable approaches like solar and wind […]
Avoiding a Stay at a Haunted Hotel And Why We Need a Travel App for That
Imagine booking a room at a small, charming, off-the-beaten-path hotel on the Hawaiian island of Kauai using a popular mobile travel app, only to discover that the room is… haunted! That’s what happened to my friend Dana. As Dana told it, she went to bed at midnight after a long travel day. But that didn’t […]
CIOs rethink how they hire for hard-to-fill IT roles
CIOs need to try a lot harder these days to find IT talent, particularly when it comes to the most difficult-to-fill positions. Strategies most IT leaders are deploying include offering signing bonuses and more paid time off, being open to hiring people with different types of life experiences, and looking for cultural fit in addition […]
The OSPO – the front line for secure open-source software supply chain governance
Organizations of every shape, size, and sector have embraced open-source software (OSS). The financial, medical, and manufacturing industries – and even national security – now use OSS to power their most critical applications and activities. However, this widespread adoption comes with pitfalls: a corresponding increase of almost 800% in software supply chain attacks according to […]